Switzerland’s reputation as the
birthplace of hospitality was established over a hundred years ago when the
first palace-style hotels were built.
These grand hotels catered to an
exclusive clientele of royalty, aristocrats and wealthy individuals lured by
the Alps and alpine tourism. Guests of this era demanded the highest levels of
service excellence and the leading Swiss hoteliers responded by systemizing the
processes for hotel operations. These processes were the foundation for the
enviable reputation Switzerland has today in hospitality, hotel and tourism
management.
The profile of the international
traveler may have changed since then, but the principles of good hotel
management remain the same:
- Practical innovation
- Immaculate precision
- Discreet discipline
- Dependable quality
- Professional leadership
These principles are the
cornerstones of hospitality education and hotel and tourism management at the
Swiss Education Group schools.
Switzerland enjoys a long tradition
of educating future leaders in hospitality and a reputation for educational
excellence. In particular, Swiss hotel management programs are recognized by
the industry as being of exceptional quality.
